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Supply Chain
Definitions
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Chain
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Customer Service definitions (additional definitions coming soon) Call Center - Often used by mail order catalogs, telemarketers, help desks or many large customer service operations. It is a place where a large volume of customer telephone calls are handled. Customer Service - the department that handles inquiries and addresses the various needs of it's customers. Inside Sales - a department that performs a sales function via phone and computer contact. (as opposed to the traditional face to face contact) |
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The definitions contained on this website are the opinions
of the webmaster. Different businesses may have different definitions. Please
check numerous sources to ensure that you have the correct definitions.
SupplyChainMetric.com - an overview of various measurements used in a supply
chain.
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